👋 Hello World

I am Richard, a Software Engineer living in South East London.

I am a thoughtful and diligent software engineer with a strong passion for applying my developing skills to create effective solutions that address real business challenges. I take pride in the "feel-good" factor of successfully delivering a system, knowing that I have contributed to solving important problems.

My key strengths include problem-solving, critical thinking, and solution architecture - all of which I have honed through both academic and professional experiences. I have actively engaged in all phases of the software development life cycle, from requirements gathering to ongoing maintenance and support.

With three years of experience as a Systems Developer at Six Degrees, I manage and develop our ServiceNow instances - addressing incidents, handling requests, and breaking down enhancements into epics and stories. Throughout my role, I have completed multiple projects that have significantly improved operational efficiency and enhanced the customer experience.

Some of the programming languages, development platforms, tools, and services I have worked with include:

ServiceNow logo Java logo Scala logo C# logo HTML5 logo CSS3 logo JS logo Python logo GitHub logo Microsoft Azure logo Unity logo Atom logo Visual Studio Code logo Eclipse logo ISC2® (The International Information System Security Certification Consortium) logo Gimp logo Statistical Analysis System logo




For more details about my work experience, education, projects, and interests, please explore the tabs above. I'd also be happy to connect with you through my social media accounts listed below.

Employment History

Systems Developer
Six Degrees
St Katherines Dock, London
February 2022 - Present


Six Degrees is a cloud-managed service provider. I administer and develop our ServiceNow instances, with a particular emphasis on the Cyber Security Services: CNS at Six Degrees. My responsibilities include enhancing the operational efficiency, reliability, and performance of our systems.

Key Responsibilities:

> System Administration: Incident & Request Management.
> Change & Deployment Management.
> System Development: Enhancements & Agile Project Management (Themes, Epics & Stories).
> Mentorship for other System Administrators & System Developers.
> Conducting technical interviews for candidates applying for System Administrator, System Developer & Senior System Developer roles.
> Engaging in war rooms.

Notable Projects:

> Customer Portal.
> Knowledge Management.
> Integrations.
> Improving Security Operations.
> Platform upgrades.

This role has allowed me to leverage my skills in system development and administration while contributing to the growth of Six Degrees.


Certifications

ServiceNow Certifications:

> ServiceNow: Certified Implementation Specialist - Security Incident Response (CIS - SIR)
> ServiceNow: Certified Application Developer (CAD)
> ServiceNow: Certified Implementation Specialist - Service Provider (CIS - SP)
> ServiceNow: Micro-Certification - Service Portal
> ServiceNow: Micro-Certification - Agile and Test Management Implementation
> ServiceNow: Certified System Administrator (CSA)


Other Certifications:

> ITIL 4 Foundation
> ISC2: Certified in Cybersecurity
> AutomatePro: AutoTest Fundamentals


Education

BSc Software Engineering (Hons)
De Montfort University, Leicester
2017 - 2020


Achieved a First with an 85% module average. Notable projects include:

Final Year Project main atlas page
Final Year Project: Developing an Interactive Atlas of World History

Created a system using Unity and C# that allows users to explore historical world events at specific points in time.
Where Next? website landing page
Where Next?

Designed and developed an inspirational travel website from scratch using HTML, CSS, and JavaScript, hosted on GitHub Pages
Options Modules Chooser Java code screenshot
Options Modules Chooser

Developed a Java8 application that assists students in selecting their final year modules while ensuring they meet credit requirements. Implemented using the MVC (Model-View-Controller) architecture in Eclipse.
CESIL Programming Instruction Set Scala code screenshot
CESIL Programming Instruction Set

Compiled an analyser for the CESIL programming instructions utilizing Scala in a purely functional style.
Data Mining Report
Data Mining Report

Conducted an analysis for a supermarket to optimize strategy for targeting customers likely to purchase organic products. Explored various modelling techniques, including regressions, neural networks, and decision trees, employing the Statistical Analysis System for the analysis.
Systems Building Methods Report
Systems Building Methods Report

Examined various system-building methodologies (e.g., Test-Driven Development, Agile, DevOps) and produced a comprehensive report recommending suitable methodologies for specified scenarios.




A & AS Levels
Bullers Wood School, Chislehurst
2015 - 2017


A Levels: Business (B), Mathematics (C), and Computer Science (C).

> I learned the basics of programming through Python and C++.
> Created simple games such as FizzBuzz, Blackjack, Master Mind, Rock Paper Scissors, and a two-player guessing game.
> Created math-related scripts such as calculating leap years, the Fibonacci sequence, and the Collatz conjecture.
> Created and documented a KS2 Maths System that asks students questions within the syllabus (Visual Studios with C++).

AS Levels: Financial Studies (B), and History (D).

Here are some projects I've developed:


Online Portfolio Website
Online Portfolio

I gathered requirements and sketched potential designs before development. I then coded and deployed the site through Visual Studios, HTML, CS & JS. It is being continuously maintained and enhanced. The version history and documentation can be found through the public GitHub repository.
Take That 1st Step Logo
Take That 1st Step

A minimalistic self-development mobile application designed to motivate users to step outside their comfort zones. Created using Unity and C#, published and free on Google Play since 2020.
Daily Inspiration Website
Daily Inspiration

A website I built that gives a random daily quote. This project was to get experience with APIs, fixed positioning, and dealing with generating random numbers using seeds. Hosted on GitHub Pages.
Tanks Unity Project
Tanks

A two-player tank battle game developed following a Unity Learn tutorial.

Running & Staying Active 🏃
Staying active is a huge part of my life, whether through running or hitting the gym. Over the years, I've taken part in several Parkruns and charity runs, including:

> April 2024: London Marathon for Samaritans.
> December 2024, 2023, 2022: Orpington Santa Dash - a fun 2km run through my local town, dressed as Santa.
> October 2022: Richmond Runfest Marathon for Mind UK.
> June 2022, 2025: High Elms 10k - Firstly for The Chartwell Cancer Trust, secondly for Harry Magee - 2022 Results | 2025 Results.


Travelling 🚆
I love to travel and explore new places and cultures. From traveling along the Moselle and Rhine rivers to experiencing the diverse cultures of China, my adventures have been amazing. You can find some photos of my travels on my Instagram!


Computer Building 🖥️
I've always had a strong interest in computers and their components. I built my first custom PC in 2014, which served me well throughout sixth form and university. In August 2022, I upgraded to an AMD setup, significantly boosting both my productivity and gaming experience.


Pokémon GO Discord 📱
I co-manage the Pokémon GO Tower Bridge UK Discord with friends. With over 200 members, we keep our community updated on in-game events, organize meet-ups, and create exciting challenges. We've been running this community for several years and are constantly exploring new ways to drive engagement and enhance the gaming experience for everyone.


Cooking 👨‍🍳
I discovered a passion for baking during university, particularly cookies and cakes, but I also enjoy experimenting with new foods and flavors.


Chess ♟️
I've been playing chess casually since January 2021. Feel free to challenge me on chess.com! My highest blitz rating is , and I'm always up for matches with players of all skill levels.


Football ⚽
I'm a devoted Ipswich Town fan and have been playing fantasy football since the 2015/16 season. Supporting my team and competing in fantasy leagues adds an extra layer of excitement to my weekends.


London Marathon Medal image